Last updated: April 1, 2026
Exoteric LLC ("we," "us," or "our") operates the 3D Transcript service ("Service"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.
The short version: We process your video to create your transcript. We don't sell your data. We don't use your content to train AI models. You can request deletion at any time.
Content you provide: When you use the Service, you upload video files for processing. We receive and temporarily store these video files, the audio extracted from them, and the transcripts generated from them.
Usage information: We may collect basic technical information when you use the Service, including your IP address, browser type, and the date and time of your visit. This information is used solely for operating and improving the Service.
Contact information: If you contact us by email or through the Service, we collect the information you provide in your communication.
We use your information only for the following purposes:
When you upload a video, the following occurs:
To provide the Service, we use the following categories of third-party service providers:
These providers process your data solely on our behalf and in accordance with our instructions. We do not sell, rent, or share your content with third parties for their own purposes.
Your uploaded videos and generated transcripts are stored on secure cloud infrastructure with encryption in transit and at rest. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
We retain your uploaded video files and generated transcripts for the purpose of providing the Service to you. We may delete content that has been inactive for more than 90 days.
You may request deletion of your content at any time by contacting us at the email address below. We will process deletion requests within 30 days.
We do not sell your personal information or content to third parties.
We do not use your uploaded content to train or fine-tune AI models.
We do not share your content with other users of the Service.
We do not display advertising on the Service.
We do not track you across other websites.
You have the right to:
To exercise any of these rights, contact us at the email address below.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or want to exercise your data rights, contact us at:
Exoteric LLC
Email: donovanmurphy.business@gmail.com